Refund Policy of Finsova.in
Effective Date: 05-03-2023
At Finsova.in (formerly known as Finsova Fintech Pvt Ltd), we strive to provide high-quality digital goods for our customers. However, due to the nature of digital products, we have specific guidelines regarding refunds. Please review the following policy carefully before making a purchase.
1. Digital Products and Refunds
All sales on Finsova.in are final. Since the products we offer are digital goods, we cannot offer refunds once the download or access to the product has been granted. This is standard practice for digital products, as they are delivered instantly and cannot be returned.
2. Exceptions to the Refund Policy
While we generally do not provide refunds, we understand that issues may occasionally arise. If you experience a technical issue that prevents you from accessing or downloading the product, please contact us at admin@finsova.in within 7 days of the purchase. We will review your case and, at our discretion, may offer a replacement or issue a refund if the issue cannot be resolved.
3. Refund Process
If you believe you are eligible for a refund under the exceptions outlined above, please follow these steps:
- Contact Us: Reach out to our support team at admin@finsova.in with your order details, including your order number, the issue you’re facing, and any other relevant information.
- Review: Our team will review your request within 3-5 business days.
- Resolution: If your refund request is approved, we will issue a refund to the original payment method. The refund may take up to 10 business days to process, depending on your payment provider.
4. Non-refundable Items
The following items are not eligible for refunds:
- Digital goods that have already been downloaded or accessed.
- Products purchased through third-party platforms or resellers.
- Any items purchased during special promotions or discounted sales (unless otherwise specified).
5. Contact Information
For any questions or concerns regarding our Refund Policy, or to request a refund, please contact us at:
Finsova.in
Email: admin@finsova.in
Phone: 6376380550
Address: 11, Kudi Bhagtasni Housing Board, Housing Board, Jodhpur, Rajasthan 342005