Shipping & Delivery Policy of Finsova.in
Effective Date: 05-03-2023
At Finsova.in (formerly known as Finsova Fintech Pvt Ltd), we are committed to providing an efficient and seamless digital goods delivery experience to our customers. Please review the following shipping and delivery guidelines for the purchase of digital products on our website.
1. Digital Products Delivery
Since we provide digital goods, there is no physical shipping involved. Instead, digital products are delivered electronically through instant download or email links after the completion of a purchase.
2. Delivery Process
- After the successful completion of your purchase, you will receive an email confirmation containing a download link for the purchased digital product.
- Instant Download: You will be able to download the product immediately after payment confirmation.
- Email Delivery: If the product is delivered via email, you will receive an email with a download link and instructions to access the product. This email will be sent to the email address you provided during checkout.
- Access Details: For certain products, you may receive login details or access instructions instead of a direct download.
3. Delivery Timeframe
- Instant Download: Digital products are available for download immediately after your payment has been processed.
- Email Delivery: If the product is sent via email, it will be sent to you within 30 minutes to 1 hour of purchase. However, in some cases, it may take longer depending on payment verification.
4. Technical Issues and Access Problems
- If you encounter any technical issues during the download process or cannot access the product you purchased, please reach out to our customer support team at admin@finsova.in.
- Our team will assist you in resolving the issue, whether it involves providing a new download link or alternative access instructions.
5. International Deliveries
As Finsova.in primarily offers digital products, we do not charge extra shipping fees for international customers. The delivery process is the same for all users, regardless of location.
6. Refunds for Non-delivery
- If you do not receive the digital product you purchased within the expected delivery time, please contact us at admin@finsova.in within 24 hours of your purchase.
- We will review your order and provide either a new download link or a resolution based on the situation.
7. Contact Information
If you have any questions or concerns about shipping or delivery, please contact us at:
Finsova.in
Email: admin@finsova.in
Phone: 6376380550
Address: 11, Kudi Bhagtasni Housing Board, Housing Board, Jodhpur, Rajasthan 342005